Terms and Conditions
Last updated: 22 April 2025
1. Introduction
Welcome to Smart Trade Decorators. These terms and conditions outline the rules and regulations for the use of our services. By engaging our services, you accept these terms and conditions in full.
2. Services
Smart Trade Decorators provides professional painting and decorating services. Our services include, but are not limited to:
- Interior and exterior painting
- Wallpaper hanging
- Decorative finishes
- Surface preparation
- Minor repairs and maintenance
3. Quotes and Pricing
All quotes provided are valid for 30 days from the date of issue. Prices quoted are subject to:
- Site inspection and confirmation of work scope
- Availability of materials at quoted prices
- Access to the work area as discussed
- No hidden structural or surface issues being discovered
4. Payment Terms
Our payment terms are as follows:
- A deposit may be required before work commences
- Stage payments may be required for larger projects
- Final payment is due upon completion of work
- All payments must be made within 7 days of invoice date
5. Cancellation and Rescheduling
We require a minimum of 48 hours notice for any cancellation or rescheduling of work. Cancellations with less notice may incur a fee to cover our costs.
6. Warranty and Guarantees
We provide a 2-year warranty on our workmanship. This warranty covers:
- Paint adhesion issues
- Peeling or flaking of applied finishes
- Wallpaper adhesion
This warranty does not cover damage caused by:
- Normal wear and tear
- Accidental damage
- Water or moisture problems
- Structural movement
7. Insurance and Liability
Smart Trade Decorators maintains comprehensive public liability insurance. We are covered for:
- Accidental damage to property
- Public liability up to £5,000,000
- Professional indemnity insurance
8. Working Hours and Access
Our standard working hours are Monday to Friday, 8:00 AM to 5:00 PM. Weekend work may be arranged by prior agreement. Clients must provide reasonable access to work areas during these hours.
9. Materials
We use high-quality materials from reputable suppliers. Specific materials can be requested but must be agreed upon before work commences. Any client-supplied materials will not be covered under our warranty.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after any modifications indicates your acceptance of the updated terms.
11. Contact Information
For any questions regarding these terms and conditions, please contact us at:
Smart Trade Decorators
47 Park House Farm Way
Havant, Hampshire
PO9 4AJ
Phone: 02393 813139
Email: sales@smarttradedecorators.com